Module 1: Introduction to Retail Consumer Behavior
This module provides an overview of retail consumer behavior analysis, its importance in the retail industry, and key concepts. Participants will learn about the factors influencing consumer behavior and its impact on retail operations.
This module examines how human psychology and behavior impact workplace safety. You'll explore behavioral safety models, cognitive biases that affect risk perception, and strategies for promoting safety-conscious behaviors.
Research indicates that human factors contribute to 80-90% of workplace accidents, making this knowledge essential for comprehensive safety management.