Advanced Skill Certificate in Customer Relationship Management in Slovenian
Ucitev upravljanja odnosov z obcinstvom je potrebna za uspešno delovanje v današnjih podjetjih. Ta izobraževalni program v podrocju upravljanja odnosov z obcinstvom (CRM) vam omogoci, da razvijete sposobnosti za izboljšanje odnosov z obcinstvom in povecanje prodaje. S tem programom boste lahko ucinkovito uporabljali tehnologije za upravljanje odnosov z obcinstvom, kot so CRM sistemi in analitika podatkov. Ta izobraževalni program vam …
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What you'll learn
Course Overview & Description
Comprehensive Course Details & Information
Entry Requirements
This course is open to all, with no formal entry requirements. Anyone with a genuine interest in the subject is encouraged to apply.
Learning Resources & Study Materials
Study Materials
This programme includes comprehensive study materials designed to support your learning journey and offers maximum flexibility, allowing you to study at your own pace and at a time that suits you best.
You will have access to online podcasts with expert audio commentary.
In addition, you'll benefit from student support via automatic live chat.
Assessment Methods
Assessments for the programme are conducted online through multiple-choice questions that are carefully designed to evaluate your understanding of the course content.
These assessments are time-bound, encouraging learners to think critically and manage their time effectively while demonstrating their knowledge in a structured and efficient manner.
Key Course Facts & Features
Certification & Recognition
- Advanced Skill Certificate v področju upravljanja odnosov z klienti (Customer Relationship Management) je izobraževalna programa, ki se ukvarja z razvojem znanj in spretnosti za uspešno upravljanje odnosov z klienti
- Slovenian trgovanje in poslovanje zahteva vedno bolj strokovne in znanstvene zaposlene, ki lahko uspešno uporabljajo tehnologije in strategije za izboljšanje odnosa z klienti
- Program je namenjen zaposlenim v podjetjih, ki se ukvarjajo z upravljanjem odnosov z klienti, in jim omogoča, da razvijajo svoje znanje in spretnosti v tem področju
- Glavni cilj programa je, da posamezniki razvijajo sposobnost uspešnega upravljanja odnosov z klienti, kar vključuje razumevanje potreb in želja klientov, izboljšanje komunikacije in zaposlovanja z klienti, ter izboljšanje odnosa z klienti
- Program se ukvarja z različnimi temami, kot so razumevanje potreb in želja klientov, izboljšanje komunikacije in zaposlovanja z klienti, ter izboljšanje odnosa z klienti
- Program je razdeljen na dve deli: teoretični del in praktični del
- Teoretični del se ukvarja z razumevanjem temeljnih konceptov upravljanja odnosov z klienti, kot so razumevanje potreb in želja klientov, izboljšanje komunikacije in zaposlovanja z klienti, ter izboljšanje odnosa z klienti
- Praktični del se ukvarja z izvajanjem praktičnih nalog in projektov, ki omogočajo posameznikom, da razvijajo svoje znanje in spretnosti v tem področju
- Program traja približno 6 mesecev in se lahko izvaja v Sloveniji ali tujini
Why Choose This Course
| Leta | Število uporabnikov |
|---|---|
| 2020 | 100 |
| 2021 | 120 |
| 2022 | 150 |
| 2023 | 180 |
What Our Students Say
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Project Director
"This Professional Training Course exceeded all my expectations. The knowledge I gained has been directly applicable to my daily work, resulting in significant improvements."
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"After completing this Professional Training Course , I feel much more confident in my professional capabilities. The comprehensive curriculum covered everything I needed to know."
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Career Opportunities
Slovenian professionals can enhance their skills in Customer Relationship Management (CRM) to stay competitive in the job market. Here are some key statistics and trends in the UK:
| Role | Description |
| CRM Specialist | Develops and implements CRM strategies to improve customer engagement and loyalty. |
| Sales Manager | Leads sales teams to achieve revenue targets and build strong customer relationships. |
| Marketing Manager | Develops and executes marketing campaigns to attract and retain customers. |
Who Is This Course For? - Target Audience
| Idealna publika za certifikat za napredne vešcine v upravljanju odnosov z obcinstvom |
| Ljudje, ki delajo v podjetjih ali organizacijah, ki se ukvarjajo z prodajo, marketingom, kundsko službo ali upravljanjem odnosov z obcinstvom, so idealna publika za certifikat za napredne vešcine v upravljanju odnosov z obcinstvom. |
| V Združenem kraljestvu je 71% podjetij uporablja CRM sistem, kar pomeni, da je vecina podjetij že uporabljala tehnologije za upravljanje odnosov z obcinstvom. |
| Ljudje, ki so zainteresirani za izboljšanje svojih vešcin v upravljanju odnosov z obcinstvom, lahko pricakujejo, da bodo po koncanem študiju sposobni: |
| - Upravljanje kompleksnih odnosov z obcinstvom |
| - Izboljšanje kakovosti kundsko službe |
| - Povecanje prodaje in ugodnosti |
| - Upravljanje odnosov z obcinstvom v digitalni dobi |
Sample Certificate
Upon successful completion of this course, you will receive a certificate similar to the one shown below:
Advanced Skill Certificate in Customer Relationship Management in Slovenian
Awarded: June 2025
Blockchain ID: 111111111111-eeeeee-2ddddddd-00000
Frequently Asked Questions
There are no formal entry requirements for this course. You just need:
- A good command of English language
- Access to a computer/laptop with internet
- Basic computer skills
- Dedication to complete the course
We offer two flexible learning paths to suit your schedule:
- Fast Track: Complete in 1 month with 3-4 hours of study per week
- Standard Mode: Complete in 2 months with 2-3 hours of study per week
- You can progress at your own pace and access the materials 24/7.
During your course, you will have access to:
- 24/7 access to course materials and resources
- Technical support for platform-related issues
- Email support for course-related questions
- Clear course structure and learning materials
Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.
Assessment is done through:
- Multiple-choice questions at the end of each unit
- You need to score at least 60% to pass each unit
- You can retake quizzes if needed
- All assessments are online
Upon successful completion, you will receive:
- A digital certificate
- Option to request a physical certificate
- Transcript of completed units
- Certification is included in the course fee
We offer immediate access to our course materials through our open enrollment system. This means:
- The course starts as soon as you pay course fee, instantly
- No waiting periods or fixed start dates
- Instant access to all course materials upon payment
- Flexibility to begin at your convenience
This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.
Our course is designed as a comprehensive self-study program that offers:
- Structured learning materials accessible 24/7
- Comprehensive course content for self-paced study
- Flexible learning schedule to fit your lifestyle
- Access to all necessary resources and materials
This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.
This course provides knowledge and understanding in the subject area, which can be valuable for:
- Enhancing your understanding of the field
- Adding to your professional development portfolio
- Demonstrating your commitment to learning
- Building foundational knowledge in the subject
- Supporting your existing career path
Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.
This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.
What you will gain from this course:
- Knowledge and understanding of the subject matter
- A certificate of completion to showcase your commitment to learning
Self-paced learning experience
- Access to comprehensive course materials
- Understanding of key concepts and principles in the field
While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.
Our course offers a focused learning experience with:
- Comprehensive course materials covering essential topics
- Flexible learning schedule to fit your needs
- Self-paced learning environment
- Access to course content for the duration of your enrollment
- Certificate of completion upon finishing the course
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Disclaimer: This certificate is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. This programme is structured for professional enrichment and is offered independently of any formal accreditation framework.